Reference

Know Where You Stand with 66z1

These terms govern your access to 66z1 and your use of any account, wallet or service on this platform. Whether you deposit via bKash, Nagad or Rocket, eligibility depends on your local law and the region from which you connect.

Jurisdiction-dependent accessAccount-holder obligationsbKash, Nagad, Rocket scopeFair-use conditionsPolicy contact path
66z1 Know Where You Stand with 66z1
ACCOUNT SECURITY

How 66z1 Handles Data, Cookies and Account Access

We collect only what is necessary to run your account — registration details, payment method records for bKash, Nagad or Rocket, and session data used to keep your login secure across devices. Cookies on 66z1 track session state and nothing more; you can manage cookie preferences through your browser settings. We do not sell account data to third parties.

Data Retention

We keep your account records for as long as your account remains active and for the period required by applicable financial compliance rules after closure.

Cookie Use

Session cookies keep your login active on the same device. Adjust or block non-essential cookies through your mobile browser settings at any time.

Access Requests

To request a copy of your stored data or ask us to correct an error, contact support with your account number and we will process the request in writing.

Account Security

Your account is protected by OTP verification on login and by wallet-PIN confirmation when you link or change a bKash, Nagad or Rocket number.

CONTACT PATHS

Reach Us About Any Legal or Account Query

If a clause in our terms is unclear, or if you need to dispute an account action — such as a wallet verification hold on your bKash or Nagad link — our support team handles those requests directly. Raise a query through any of the channels below and include your registered account number so we can pull the right record.

Live Chat Open the chat icon from your account dashboard. Describe the specific clause or account action in question and we will respond during active support hours.
Email Support Send a written query to our support address listed in your account settings. Attach any relevant screenshot or transaction reference for faster resolution.
Help Centre The Help Centre inside your account covers common legal and eligibility questions. Search by keyword or browse the account-rules section for policy clarifications.

Common Questions About Our Legal Terms

Below are the questions we get most often about account eligibility, data rights and how our terms work in practice for Bangladesh accounts.

Eligibility depends on your local law and the region you connect from. We recommend checking your own legal position before opening an account — we cannot override local restrictions.

Wallet details linked to a closed account are retained only for the period required under applicable financial compliance rules, then removed from active records. Contact support to confirm the timeline.

Yes. Send a written request through email support or live chat, including your registered account number. We will respond with the data we hold and the format we can supply it in.

Material changes are noted on this page with a revision date. Continuing to use your account after a revision is recorded means you have accepted the updated terms.

The identity verification requirement in our account rules applies before we release funds to any linked mobile wallet. Contact support with your transaction reference and they can explain the specific hold reason.

Raise it through live chat or email with your account number and the relevant transaction or action date. Our team reviews each case against the current terms and responds in writing.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.